Beyond the Bottom Line: Protecting People During a High-Stakes WFM Migration

Event Details

When St. Charles Health (Bend, Oregon) began its migration to UKG Pro Workforce Management, testing automation wasn't part of the original plan. But as the project got underway, it became clear that manually validating the system's more than 10,000 required test scripts — at roughly 10 minutes each — would demand an estimated 1,679 hours, or nearly a full year of work, from an already-stretched internal team.

What happened next wasn't a typical ROI story. When St. Charles's executive leadership understood the toll this would take on their people, they didn't just calculate cost savings — they found unbudgeted funding, mid-project, because the priority was clear: how do we take care of our people?

That decision brought TestAssure into the project, supported by Improvizations. In this webinar, hear directly from St. Charles Health and Improvizations about:

• The people-first case for testing automation — why this became less a bottom-line decision and one fueled by burnout-prevention.
• The results, by the numbers — how automation cut manual testing effort by ~92%, from 1,679 hours down to 134.5 hours, preserving roughly a full FTE-year of internal productivity and $60,000+ in direct labor costs.
• What would have been impossible without it — the coverage that would have been sacrificed to meet an immovable go-live date, and the risk that would have introduced in a healthcare environment where precision and compliance are non-negotiable.
• How the partnership came together — how Improvizations and TestAssure worked hand-in-hand, with TestAssure's team mobilizing quickly to get St. Charles up and running
• Life after go-live — how St. Charles continues to use TestAssure today, after go-live, and what they recommend to other organizations in similar positions.

Whether you're building the business case for testing automation on an upcoming HR/WFM project or trying to get budget approved by leadership who care about more than the bottom line, this session offers a real-world, numbers-backed look at how one healthcare system reframed the conversation — and got both the outcome and the buy-in to match.

To register for the webinar, click the button below.