How Automated WFM Testing Helped Non-Profit Deliver Project On-Time

Southwest Key Programs is a Texas-based non-profit organization that operates shelter facilities for unaccompanied immigrant minors and immigrant youth separated from their parents. It also provides youth justice alternative programming and educational programming. 

The organization was migrating from UKG Workforce Central to UKG Dimensions (now UKG Pro WFM), as well as a new UKG HCM solution. Resource constraints, lack of bandwidth, and an unclear test strategy resulted in a concern that the team wouldn’t hit their go-live target. 

Challenges

Southwest Key recognized the importance of testing their UKG WFM & HCM solutions, but faced several challenges: 

• They lacked the resources for writing and executing the volume of tests required. 
• They needed to complete their testing as efficiently as possible within a strict budget. 
• They didn’t have a clear test strategy, defined process or documented plan. 

The TestAssure Solution

Southwest Key worked with TestAssure to meet their UKG go-live deadline. TestAssure established a testing strategy and process for WFM and HCM testing, quickly wrote test cases, and improved test coverage in a very short time and on budget. The result was a smooth engagement and a successful go-live for Southwest Key Programs and its employees. 

Southwest Key first established process for UKG WFM/HCM Functional, Integration, & User Acceptance testing. They then leveraged the TestAssure pre-built test library to quickly write a baseline of tests. Resources were allocated to provide breadth & depth of testing for complete test coverage. 

• For functional testing, 4,165 test cases written (timekeeping, accruals, scheduling, user security, leave, and attestation) and over 80% were automated. 
• For HCM testing, test cases were written for 890 end-user workflows (benefits, performance, ACA, compensation, payroll, and user security). 
• For User Acceptance Testing (UAT), 150 use cases covering 4 distinct personas were created. Tests were easy to understand and used for training end-users during rollout. 
• For integration testing, 364 test cases were created with the integration budget focused on high impact areas, i.e., Person Import and Payroll Export. 

Summary

Southwest Key overcame its resource constraints by leveraging TestAssure automated testing software, including key features like the pre-built test library. TestAssure established a process for WFM and HCM testing, quickly wrote test cases and improved test coverage in a very short time and on budget. The result was a smooth engagement and a successful UKG WFM and HCM go-live for Southwest Key Programs and its employees.

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