Case Studies

Brookdale Senior Living Stays SOX Compliant Amid WFM Migration

Written by TestAssure | Dec 22, 2025 1:40:25 PM

Brookdale Senior Living owns and operates over 700 senior living and retirement communities in the United States. They provide assisted living, memory care, skilled nursing, rehabilitation, and home health services. 

To remain Flash compliant, Brookdale decided to migrate to UKG Dimensions from UKG Workforce Central version 7. They also wanted to leverage new UKG Dimensions features to optimize time off, scheduling, and availability business processes. 

“TestAssure gave us all the testing and reporting functionality we needed to quickly complete our SOX Compliance Audit. The platform is easy to use and the comparison reports are invaluable! We now have a process we can lean on with every release.” 

- Brookdale Senior Living WFM Implementation Team

 

Challenges

With limited resource availability, Brookdale did not have a clear QA Test Plan or the required resources to meet the aggressive project timeline and ensure no negative financial impact on their employees or organization. 

Further complicating their challenges, Brookdale is a publicly-traded company and must adhere to strict SOX compliance regulations. Every production change must adhere to a rigorous change management process, managed and audited by Ernst & Young, that requires documented proof of the tests performed and 'before and after' comparisons of payroll extract data. 

 

The TestAssure Solution

Brookdale leveraged TestAssure, workforce management automated testing software, to achieve a successful UKG Dimensions go-live. The test automation platform also helped Brookdale implement a continuous testing program to make ongoing changes to their live WFM system with confidence. 

Brookdale used the TestAssure library of ready-made test cases and pre-built automations to accelerate their go-live and setup an ongoing continuous testing program with no coding required.

Go-live testing included:

  • Full testing coverage.
  • Reduced involvement by Brookdale subject matter experts, supplemented by TestAssure's experienced team and automated software.
  • Reduced project timelines.

Continuous testing included:

  • Established regression test bed.
  • Monthly automations.
  • Automated monitoring and alerts.
  • Confidence with every change/release.

 

Key Results

With TestAssure, Brookdale was able to hit project milestones that would have taken significantly more time and effort without automated WFM testing:

  • 8,000 functional test cases written in 4 weeks
  • 95% reduction in manual testing effort
  • 3,100 employee time-sheet errors avoided one week after go-live
  • 100% SOX compliance go-live score (Ernst & Young)
  • 1 comprehensive continuous testing program established

 

Summary

In total over 3,000 Brookdale employees were spared the hassle of having incorrect timesheets in the pay period immediately following cutover, and Brookdale was able to achieve SOX compliance at go-live. This was achieved with a significant reduction in manual testing effort thanks to automated WFM testing software from TestAssure.

For healthcare organizations facing critical workforce management implementations, TestAssure provides the expertise, processes, and confidence needed to protect both operations and employees. 

Ready to have confidence in your configurations during your UKG migration or implementation and accelerate your path to go-live? Talk to us about how TestAssure can help you build a scalable, automated testing program tailored to your workforce management journey.

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