Alsco Uniforms is a fifth-generation family-owned and operated uniform and linen
laundry service company founded in 1889. They manage a complex workforce of 10,000 employees across 80 locations in North America. With over 80 unions and 200+ unique configuration requirements spanning multiple states and provinces, they needed a robust testing solution during their UKG Workforce Management implementation to ensure compliance and accuracy.
Alsco faced several critical challenges that demanded an automated payroll compliance testing solution. The Alsco team managed 80+ unions with 200+ unique configurations across multiple jurisdictions— complex compliance requirements, especially considering a single analyst was responsible for all configuration testing across the organization. This meant it was difficult to effectively test complex scenarios involving multiple overtime rules, shift differentials, and zone-based calculations. On top of that, Alsco had an aggressive growth strategy. Multiple acquisitions were planned for the following year, requiring rapid, error-free onboarding of new employees.
After seeing TestAssure at UKG Aspire, Alsco implemented the platform in November 2023 and experienced immediate transformation through automated regression testing, complex scenario validation, and rapid acquisition enablement.
Automated Regression Testing
Weekly tests automatically identify when payroll configurations change. Proactive alerts prevent compliance issues before they impact payroll, and an audit trail serves as regulatory documentation.
Complex Scenario Validation
The platform tests intricate union rules, validates order of operations for conflicting configurations, and ensures accurate calculation across multiple overtime and differential rules.
Rapid Acquisition Enablement
Alsco now has a streamlined process for configuring and testing new company integrations, confidence in day-one compliance for newly acquired employees, and dramatically reduced implementation timelines.
"I know with confidence that when employees punch-in their first day— vacation, sick, float, holidays— all those rules are going to be in alignment."
- J'Nette Bonner, Workforce Management Analyst, Alsco Industries
Despite resource constraints and a high level of complexity in payroll configurations, Alsco was able to navigate four acquisitions and maintain ongoing pay compliance with ease. For each new company, they needed to configure unique union contracts, ensure state or provincial compliance, and maintain employee confidence.
Zero Payroll Disruptions Across Four Acquisitions
Alsco successfully integrated one Canadian company and three U.S.-based companies in the impressive span of six months.
100% Compliance Confidence
Weekly automated testing ensures ongoing compliance with all union contracts and regulatory requirements.
95% Reduction in Testing Time
Alsco transformed testing cycles from weeks to days through automated regression testing.
Alsco also saw measurable impact in ticket reduction, faster issue resolution, and team confidence in the accuracy of payroll configurations.
"If you want confidence in the configuration that you've written, and
you want to be able to see the results of it, and how in real life
scenarios would work, TestAssure is the only way to do it."- J'Nette Bonner, Workforce Management Analyst, Alsco Industries
Alsco's partnership with TestAssure has become integral to their workforce management strategy. The continuous testing program for all configuration changes has supported them through an expansive year and they'll be expanding regression testing to Canadian operations, laying a foundation for future acquisitions and growth.
About TestAssure
TestAssure is a cloud-based automated testing platform and service provider for workforce management solutions. We help payroll professionals ensure accuracy, compliance, and confidence in their workforce management configurations. Our testing solutions for workforce management migration and ongoing maintenance help companies mitigate compliance risks, avoid costly payroll mistakes, and save thousands of hours of invaluable employee time.
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